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Complaints

Hi, I made a booking on 13the Feb and the delivery date was set to be 14th Feb, today it is already 15th feb's evening. The order is already too late and your company service is too pathetic. I would like to have the refund and no need to process my order anymore. Very unprofessional unsatisfied service

User's recommendation: Never for this site.

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ID
#3340838 Review #3340838 is a subjective opinion of poster.
Loss
$21
Preferred solution
Full refund
New Reviewer

Fresh Flowers at Mysore

Flowers delivery was done a bit late in the day, basically towards the evening at around 6 pm. Kept calling their customer support, all time they said that it will be delivered before 8 pm and so was it to be delivered in the evening. Though they sent the bouquet at the evening but the delivery was good. The bookey of Red Rose for the birthday of my friend in mysore was pretty fresh. he was happy to receive the gift wrapped in pink paper. a perfect item for wishing him on the b'day. Also they delivered a small card with my message written over it. customer support did answer all of my calls
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ID
#1288105 Review #1288105 is a subjective opinion of poster.
Service
Indiaonlineflorists Delivery Service
Reason of review
Good quality
New Reviewer

Pathetic customer service and fraud

Absoulatey pathetic and frustrating services, also they are so arrogant when you talk to them it's always better to try with others. I placed an order to be delivered same day but unfortunately in their system same day delivery was not available and I called them to check if they can deliver same day? Their customer care executive informed me yes it's possible and then I placed the order. Now to my surprise it was not delivered same day and even on next day they didn't have any whereabouts of my order and said this will be delivered and all! When I asked why it was not delivered yesterday they informed me it was my fault coz I didn't selected same day ... I mean come on ! When I have called you and you assured then only I placed an order and the guys have slept over it and when I am doing follow up these guys putting me on fault! Everyone never go with this fraud company coz they don't understand importance of a gift or something which need to be deliver at urgent basis ! Yes if you want to do next year delivery then may be you can place order but at your own risk! Absoulatey ridiculous!! Shame on your guys! Coz I ordered for someone who was in hospital and you guys are such a shame to your customers that you are putting them at fault instead of trying to help them !
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ID
#1263921 Review #1263921 is a subjective opinion of poster.
Service
Indiaonlineflorists Delivery Service
Reason of review
Problem with delivery
New Reviewer

Fraud company

IndiaOnlineFlorists - Fraud company
I ordered 4 boxes of Dry-fruit and they delivered a tray instead of a box and it was broken as well. They Refused to replace the order or refund the money. I lost Rs 3000 on this order. They have a useless customer care who doesn't even know about empathy. When i asked...
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ID
#1251443 Review #1251443 is a subjective opinion of poster.
Service
Indiaonlineflorists Delivery Service
Cons
  • Worst
Reason of review
Damaged or defective
Loss
$3000
Preferred solution
Full refund
New Reviewer

Indiaonlineflorist.com is a FRAUD WEBSITE

IndiaOnlineFlorists - Indiaonlineflorist.com is a FRAUD WEBSITE
Your Payment ID :934925****071720 Response Message :CAPTURED Order id HIOF-200620****07 Order amount :Rs. 945.0 ip Address: 83.110.143.151 Customer order details(mm/dd/yyyy) : D.Date6/28/2017 The following above details are mentioned in my mail which was sent to me after the order was captured and amount was deducted but till today its not delivered as per them the this order is not registered but amount is deducted.when questioned about the above mentioned details with customer care they got no idea on this. THere is no further mail from them. Its a *** FAKE WEBSITE only to do frauds and gulp money. NEVER ORDER ANYTHING FROM THIS SITE. Keep your loved ones happy with the below websites which are TRUST WORTHY www.igp.com www.floweraura.com www.floraindia.com www.indiagift.in KINDLY DONT COME IN CONTACT WITH THIS indiaonlineflorists.com its just a fake site to rob your hard earned money Also ALL find the attached document below for the proof that speaks the payment is done and also captured
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ID
#1069958 Review #1069958 is a subjective opinion of poster.
Service
Indiaonlineflorists Delivery Service
Cons
  • Worst
Reason of review
Order processing issue
Loss
$945
Preferred solution
Full refund

The worst florists ever come across

IndiaOnlineFlorists - The worst florists ever come across
IndiaOnlineFlorists - The worst florists ever come across
I ordered a bouquet for flowers for my sister's 50th birthday to be delivered in Pune. I live in the UK and had presumed it would be done promptly. To my disgust the flowers not only come at the end of the day, but they come wrapped in normal newspaper. I was so disappointed and disgusted to see this. It seems like the flowers were just picked from a roadside vendor. The website says big things of delivering the best flowers to your loved ones and this was the most disgraceful flowers anyone can receive. I was so angry with them because I had specifically mentioned to deliver the flowers in the morning and not the end of the day, still the flowers reached my sister's home at 5.45 in the evening. You can see from the attached pictures that the flowers have come wrapped in normal newspaper.
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ID
#930925 Review #930925 is a subjective opinion of poster.
Location
Rainsville, Alabama
Product
Indiaonlineflorists Bouquet
Reason of review
Bad quality

FRAUD

Purchase from this company at your own risk. This is NOT a legitimate company. Be very aware of sharing any details with them regarding your address or payment information. I ordered a cake and flowers for my father's birthday for INR 2500 and they did not deliver it even after 10 days! I tried calling customer service but that is non existent. The order tracking system in their website basically says shipped and that was the status from day 1! This company has definitely been set up to defraud customers. Please read all the reviews on this site and make up your mind for yourself. Someone needs to report this site to the Office of Fair Trading.
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ID
#867743 Review #867743 is a subjective opinion of poster.
Location
Sheffield, England
Service
Indiaonlineflorists Delivery Service
Reason of review
Problem with delivery

No. 01 cheaters. rotten cake Order id HIOF-260320****65

IndiaOnlineFlorists - No. 01 cheaters. rotten cake Order id HIOF-260320****65
IndiaOnlineFlorists - No. 01 cheaters. rotten cake Order id HIOF-260320****65
i ordered a cake from Srilanka to my girlfriend in india. when i looked in the website it was a nice and a beautiful cake. but these bloody people has send a rotten cake which is not even worth for 100 INR. I say to all the customers not to use this website. i need my money back. if these people can cheat on this small product how much more they can cheat and earn the money from poor people. i will never ever recommend this site to my friends, also i will put this thing in all the social media( face book, whatsup etc.). Nasty fellows!!!!
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ID
#818071 Review #818071 is a subjective opinion of poster.
Location
Colombo, Western Province
Cons
  • Worst
Reason of review
Bad quality
Loss
$10
Preferred solution
Full refund

Indiaonlineflorists Online Order Review

Dubious company, there is no telephone number on the website, just a webform designed to spew an error saying your email/password is incorrect although your order gets placed and credit card gets charged!
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ID
#801904 Review #801904 is a subjective opinion of poster.
Location
Manalapan Township, New Jersey
Reason of review
Order processing issue

Rotten Fruits and Late on delivery

I ordered from them last week for my nieces birthday and they totally ruined the day. They are cheap bastards. I order 2 kg barbie cake one fruit basket with orchids and a barbie princess doll. They didnt even delivered it on her birthday and they managed to deliver it on the next day and they didnt even said sorry. And what they delivered was a joke.... Rotten Bananas, Two orange, two apple and one bunch grapes and none of them looked good. And in an open tub. not even covered and one really small Orchid bunch. And they said the barbie doll is on it way....WTF..... I paid around 4000 RS to these *** for these ***. Never going to go back with them....Stay away from them FOLKS.......
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ID
#766306 Review #766306 is a subjective opinion of poster.
Location
Sydney, New South Wales
Reason of review
Bad quality
Loss
$4000
Preferred solution
Full refund

Indiaonlineflorists Fruit Basket Review

Horrible service Sent a fruit basket on the birthday occassion But the fruit they sent were 4 apples and 4 oranges horrible. On top of it the fruits were rotten
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ID
#707618 Review #707618 is a subjective opinion of poster.
Location
Doha, Doha
Reason of review
Bad quality
New Reviewer

Indiaonlineflorists Flower Arrangement Review

I had ordered flowers with free cake offer for my wife on our marriage anniversary, they did not deliver at all. Looks like scamsters.
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ID
#685567 Review #685567 is a subjective opinion of poster.
Location
Ajman, Ajman
Reason of review
Order processing issue

Idiotic Service...Never ever order from this site

We placed order for a cake 10 days before occasion and on the day of delivery we get a message that cake cannot be delivered and alternate option given to us will take 3 days to deliver and no apologies as well. Everyone was waiting for the cake and they didn't order as we had already placed order. You can understand how embarrassing and heart breaking it was for us......We called Customer care and we get the same answer that it would take 3 days... when asked that they could have told us at least 3 days before they have no answer
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ID
#674916 Review #674916 is a subjective opinion of poster.
Location
Ballari, Karnataka
Service
Indiaonlineflorists Delivery Service
Reason of review
Problem with delivery

The best site to spoil special day

I really had ridiculous experience with this site. I order assorted sweets for 600 RS, the image was looking great. And I was hoping for same. And at delivery what they delivered is two boxes of son-papadi. Such a fraud these guys are. When I contacted the customer service. They mentioned that send us the snap and we will contact the vendor. Thats so funny, what are you going to do by contacting vendor now. You have already spoiled someones day, such an foolish and fraud act by this website. I would have rather ordered kajukatali from local shop, that would have been much better option rather than relying on this idiotic online service.
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ID
#645870 Review #645870 is a subjective opinion of poster.
Location
Boston, Massachusetts
Service
Indiaonlineflorists Delivery Service
Reason of review
Poor customer service
New Reviewer

Indiaonlineflorists Bouquet Review

It was the first time I tried this website to send flowers to my wife from England. I WILL NOT RECOMMEND THIS SITE TO ANYONE. Very poor service. I order a bouquet of 30 peach roses and they delivered rotten 15 red roses. It was a wrong oder, I have been chasing them for 10 days now and there is no positive response. Guys dont ever oder anything from this site.
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ID
#641824 Review #641824 is a subjective opinion of poster.
Location
Leeds, England
Product
Indiaonlineflorists Bouquet
Reason of review
Damaged or defective

Rotten sweets and fruits delivered

I have used this website first time and the flowers were delivered on time and quality was decent but the Sweets was rotten and the fruits were not fresh. We had to throw away the can right away and the fruits were barely edible. Half of it was thrown away. When my parents called local contact they were told that its not their fault that sweets were rotten. I have been trying to send email to customer service from the website for 3 hours but constantly getting internal server error. Got connected to the customer service person after 3 hours but he is asking me to send the picture of the rotten sweets and fruits so they can "look" into it. Not sure what that means.
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ID
#628745 Review #628745 is a subjective opinion of poster.
Location
Danville, California
Reason of review
Bad quality
Loss
$12
Preferred solution
Full refund

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